Improve your strategic, operational & financial trajectory
How can we help you?
Our Transformation Process
Defining the organisations origin and target destination
Our first step is the most important, we need to know where we are taking you, and having an exact destination in mind is vital. Unlike other business consultants, we don’t just talk about the change required, we conduct a critical review against organisational objectives and performance goals thus ensuring the transformation is in the right direction strategically, financially, and ethically.
Stakeholders across all tiers will be impacted
Our team of experts report on how the desired transformation may impact key people across the organisation, both internally and externally. The impacts of the transformation at various levels can lead to positive and negative consequences. Before implementing change, our team reviews the effect on each business unit and how it cascades through your department structures down to the individual. In some cases, transformation can impact service providers, customers, contracts, support teams and much more. This information is critical prior to launch as it helps us develop a clear plan for determining the training and support needed to mitigate the negative impacts.
Developing strategies to communicate key stages of transformation
Our team understands how difficult it can be for management and employees to adopt new systems and transformation. The greatest transformation success stories are where our clients take all employees on the change journey and how we communicate the change to each stakeholder group in a way that resonates with them, whether it be a live seminar, training days, or just a simple newsletter. We determine the most effective means of communication for the group or individual that will bring them on board with your transformation goal, and ensure low resistance. The communication strategy changes along a timeline for how the change will be incrementally communicated, key messages, and the communication channels and mediums we plan to use.
The better the training, the better the performance.
At this stage, DC strategy’s expert consultants are working so closely with your management teams that you would think we are internal staff. DC Strategy will take your key training through the exact process to provide training, whether it be structured or informal, so they can teach the skills and knowledge required to operate efficiently as the change is rolled out. You will have the option for the training to include a suite of micro-learning online modules, or a blended learning approach incorporating face-to-face training sessions or on-the-job coaching and mentoring.
Implementing and managing a support structure
We help you implement a support structure to assist employees in their adjustment period, both emotionally and practically, as they build proficiency in new behaviours and technical skills. Unfortunately, sometimes transformation can result in redundancies or restructures, so we help your organisation integrate support EAPs such as counselling services to help people navigate the situation. Finally, we help your management take on an open-door policy so stakeholders across all tiers can ask questions as they arise, thus helping us solidify the transformation long term.
Measure & Adjust
Continuous 1% improvements are the goal
Throughout the transformation process, we implement structures with key stakeholders of your team to help measure the business impact of the changes and ensure that continued reinforcement opportunities exist to build proficiencies. We evaluate the change management plans to determine its effectiveness and document any lessons learned, whilst taking feedback from stakeholders to reduce overall resistance to future change.
A team of Franchise experts are here for you
Every business is different. Our consulting experts will tailor each franchise program to suit your needs. We work closely to determine your expansion objectives, value proposition, and market opportunity. We know exactly what it takes to grow a business. Often clients come to us with a single location, and we help them grow into an international brand.
Corporate & Franchise Legal Services
A true turnkey franchise legal service
Whilst franchising is a relatively simple concept, it is enormously complex both to develop and to execute. Professional advice using a multi-disciplinary, systems approach will support you through the business transformation process providing immediate uplift to your current operation as it transitions to a profitable franchise network.
"Franchising is a serious commitment and DCS guided us through our economic modeling, feasibility assessment, legal documentation, and lead generation work. They truly become an extension of your business as you seek to put everything in place to build a sustainable model that will generate returns for your new partners and your brand. DCS helped bring on our first franchisee and ensured he was the right steward for our brand. I can’t recommend DC Strategy highly enough!"
"Our journey with DC Strategy has been fantastic! From that initial strategic workshop to implementing our franchise program – there’s been lots of touch points. But if I think of one really great thing in our overall relationship and how DC Strategy continues to contribute to our success, it’s having them on our board."
"When DC Strategy came in to meet the board at the time, the noise was taken away. Once they had been convinced by the expert this is what you need to do and this is how you need to approach it and from thereon we never looked back. "
"The DC Strategy team draws upon its solid understanding of the franchise model to improve the performance of our organization. By tapping their knowledge, we have more quickly identified our opportunity areas and defined the action steps to capitalize on them. "
"We were comfortable with the consultancy because it was responsible for the growth and development of significant franchise systems and brands. Having a full-service firm ensures the consistency of information, advice and message from exiting franchisor and franchisee. "
"DC Recruitment helped take KX from 5 studios to 30 studios quickly. James and his team go above and beyond to provide great support and a vast range of franchise knowledge that is imperative for sustained growth. Their involvement allowed me to focus on growing and developing other key areas of the business knowing the recruitment was in good hands. I would recommend DC to any company trying to expand their network."
"Franck Provost wouldn’t be where it is in Australia today without all the consulting and legal advice from DC Strategy. "
" The team have been working with Thermawood Australia to promote the sales of our Thermawood Franchises across Australia. We have fortnightly video meetings as well as regular recap reports. We are always included in the planning and implementation of all marketing strategies and then advised on the outcome, their communication is exceptional. It is a pleasure to work with the entire DCS Lead Generation team. "
"DC Strategy took great care to understand our brand while developing our franchise system. They have worked closely with us to ensure we create a franchise system that reflects our passion in the Rosa Mexicano brand and their deep understanding of the franchise system made a significant contribution. I highly recommend them to anyone looking to establish a franchise network. "
38+ Years of Experience
+2,100 Franchise Locations
$2 Billion in Enterprise Value
For the past four decades, the team at DC Strategy has provided quality franchise consultation and legal counsel to our clients. We are advocates for the interests of our franchisor clients around the world. If you are considering purchasing a franchise, we provide personalised representation to help guide you through this process one step at a time.
Whether you’re in Australia, the United States, China, or some other country, we’ve got intermediaries near you with expertise in franchising within your sector. No other firm has appointed as many franchises as DC Strategy.
We are here to help you
We help businesses of all sizes, from large corporations to sole traders, through a diverse team and nearly 40 years of experience.
1300 682 657