We determine the most desirable outcome and prioritise an action plan that’s focused on delivering value and achieving that goal.

Our consultants when strategising your technology enablement plan will always take into account the need for scalability. We will also recommend tools to increase engagement, re-engage customers, inspire loyalty and encourage sales. We will assist you with your technology selections. We have partnerships with various technology providers to get you the right solution for your needs, this may be an inventory management system or a Customer Relationship Management tool. We will ensure you have systems that scale.

Successful change management happens when we are able to work together with you to analyse what works, what needs changing and what just needs tweaking. We help define your strategy, the tools and infrastructure and then engage with your staff to create change that grows your business. We will help you improve your current processes to ensure they are as streamlined and efficient as possible. We will also suggest new processes designed to make the business more successful and scalable. This is necessary to ensure that your franchisees have the tools they need to succeed and encourage new franchisees to join your system.

Implementing new technology can be daunting, that’s why we help you through the entire implementation process and provide training for you, your staff and help you design training strategies for all new franchisees and for the new staff on-boarding. Since technology will be an important part of your future franchise, it’s important to get it right.

Franchise news and updates

team building
Business Tools and CultureFranchise Consulting
January 19, 2017

5 ways to build better teams

My first and most important business lesson. In 2005, I headed up a fundraising initiative for an eco-friendly timber manufacturer. We needed 12 million euros in financing to get the idea off the ground. A couple…
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CFE James Young
Franchise ConsultingMarketingNews and EventsRecruitment
October 21, 2016

Credit Where Credit’s Due – James Young is now a Certified Franchise Executive!

DC Strategy’s Head of Recruitment, James Young, recently became the first Certified Franchise Executive (CFE) in the franchising firm’s 33 year history. James was formally inducted as a Certified Franchise Executive (CFE) - a title…
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